Our Services
At Pathways to Wellness, our mental health services structure is designed to provide holistic and compassionate care, ensuring that our clients receive the support they need to achieve and maintain mental wellness, and unlock their full potential. We offer a wide range of mental health care, including psychiatric evaluations, medication management, counseling, case management, and crisis care.
Physician and Professional Staff Recruitment
BHR offers comprehensive recruitment and placement services for physicians and professional healthcare staff, whether for permanent or temporary roles. Our team manages the entire recruitment process, working closely with Medical Groups, Hospitals, and Community Health Centers. The medical professionals we place are either employees of the hiring organization or licensed healthcare agencies.
Navigating the complexities of workforce changes is time-consuming, from creating job advertisements to reviewing CVs and interviewing candidates. Hiring the right individuals is crucial to your organization’s success, and BHR is here to streamline this process. Our services include:
Recruitment and Selection
We handle classified and online advertising for open positions year-round.
Candidate Sourcing
We specialize in direct hire placements, including proactive searches for passive candidates.
Applicant Screening
We conduct thorough resume and telephone screenings for ad responses.
Background Checks and Credentialing
Our services encompass professional reference checks, comprehensive criminal background checks (federal, state, and county), Social Security verification, motor vehicle reports, education verification, and fingerprinting services as needed. We also assist with credentialing paperwork, TB testing, and drug and alcohol testing, tailored to client requirements.
Outpatient Services
BHR specializes in creating, designing, and managing administrative services for hospitals, community health centers, regional centers, and medical groups. Our tailored services provide a crucial link in the care continuum for children, adolescents, and adults needing mental health management. We support our clients in recruiting, training, and staffing their facilities with qualified professionals, including psychiatrists, nurses, licensed clinicians, and case managers.
BHR employs all managerial and administrative support staff, offering comprehensive management and support for the following services:
Medication Support Services
Assistance with medication management and adherence.
Case Management Services
Coordination of care and resources for clients.
Partial Hospitalization Services
Intensive, structured programs as alternatives to full hospitalization.
Individual, Family, and Group Therapy Services
Therapeutic services tailored to various needs and populations.
Day Treatment Services
Day programs focused on intensive therapeutic interventions.
Start-Up Programs
Support in establishing new outpatient services, including infrastructure and staffing.
By partnering with BHR, healthcare providers can focus on delivering high-quality care while we handle the operational and administrative complexities behind the scenes.
Centralized Intake/Call Center Services
Since 2003, our friendly and experienced Intake Team has been scheduling and managing new appointments for healthcare organizations just like you. All clients receive a designated toll-free phone number, which connects to our system. All incoming and outgoing calls are tracked, and daily reports are generated to record all activity for the day. Our centralized Intake Center is responsible for answering calls, handling new referrals, checking insurance eligibility/authorization, scheduling new appointments and making reminder calls for our customers.
Case Management Services
At BHR, our decades of experience have taught us that Case Management is one of the keys to cost control in a successful mental health care services network. Effective case management allows room for effective client support, while leaving room in the budget for growth and innovation. Therefore it is important that these services are responsibly delivered and coordinated with all identified support systems associated with each client’s care at the beginning of case management services. Case managers help with:
- Outreach and engagement
- Crisis Intervention
- Linking to services
- Implementing medication compliance strategies
- Vocational and educational services
- Housing Support
- Benefits and entitlements assistance
- Supporting use of preferred providers
- Assessing and developing rehabilitation
- Providing rehabilitation services
Medical Billing Services
Since 2005, BHR Medical Billing Services has provided a broad spectrum of billing services, ranging from assisting small solo practices, all the way up to one of the largest community mental health organizations in the state of California. Our team specializes in Medicare, Medicaid/Medi-cal, OHC and 3rd Party Payor billing services. We are a member of the Healthcare Billing and Management Association.
Our billing team is experienced in:
- Mental Health
- Internal Medicine
- General Practice
- Physical Therapy
- Occupational Therapy
We specialize in billing to:
- Medicare
- Medi-cal/Medicaid
- PPO Medicare-Medi-cal/Medicaid
- Kaiser
- Aetna
- Pacific Care
- UBH
- MHN
- APS
- Blue Shield of California/Anthem
- Cigna
- Regional Center
- Consultation for new practices
- Private Pay
With customized programs and reporting designed to meet your goals, we effectively maximize recovery, improve productivity and increase profitability for your practice. BHR Medical Billing Services has extensive experience in Appeals Management including writing, tracking, and hearings. We offer a full range of billing and claims follow-up services tailored to each client’s individual needs.